Dorimelvia

Terms and Conditions of Service

These terms govern your use of the dorimelvia.sbs website and all associated gardening services. Please read carefully to understand your rights and responsibilities.

Last revised February 22, 2026.

Acceptance of Terms

By accessing dorimelvia.sbs or using our services, you accept these terms and agree to comply with all stated policies. If you disagree with any aspect of the terms, discontinue use of the site and services.

Definitions

These key definitions help clarify your rights, obligations, and the scope of our services as referenced throughout this document.

‘Service’ means any gardening or landscaping task requested, scheduled, or delivered by our team to you as a client.

‘User’ or ‘You’ refers to any individual or entity visiting or communicating with dorimelvia.sbs or utilizing our service offerings.

‘Content’ includes all text, visuals, or communications provided on dorimelvia.sbs and by our representatives in connection with the service.

‘Agreement’ means these terms, our privacy and cookie policies, or any other mutually accepted written contract.

Use of Services

Services can only be used for lawful garden and property maintenance. Misuse, modification, or unauthorized resale of our offerings is strictly prohibited.

Eligibility

Our services are available to users who are legally able to enter binding agreements in their jurisdiction. Proof of age or identity may be required.

Some services may be restricted based on property type or location.

User Responsibilities

For a positive service experience, users agree to provide accurate information and to cooperate during scheduled visits.

Maintain clear access to outdoor areas for team efficiency and safety.
Notify our team of any special garden requirements or access concerns.
Review all communication promptly to avoid misunderstandings.
Use our website and communication channels only for garden-related requests.

Prohibited Uses

The following uses of our website and services are not allowed:

Interfering with website operations or attempting to bypass security controls.
Sharing misleading information or impersonating others during a service inquiry.
Misusing any part of our website or content for commercial gain without approval.
Uploading unauthorized files or potentially harmful materials.
Engaging in actions that could damage our reputation or cause loss to other clients.

Intellectual Property Rights

All site content, branding, and service documents are the exclusive property of dorimelvia.sbs, and may not be reproduced or distributed without prior written consent. Usage rights are granted only for personal reference or in context of the provided services.

Client Submissions

Submissions through forms or email remain confidential. We reserve the right to respond, edit, or store messages as needed to improve service.

Rights to Submitted Content

By submitting content, you grant us permission to use or store it for the purpose of addressing your inquiry or fulfilling service.

Privacy and Data Protection

Personal information is handled as described in our Privacy Policy. We use reasonable safeguards to protect your data, and you may contact us for further privacy questions or data access requests.

See Privacy Policy

Disclaimer and Limitations

Website content and services are provided for general informational purposes. Our team strives for accuracy but cannot promise all information will be error-free or up to date.

Important Notice

Garden outcomes depend on many factors outside our control, such as weather conditions or site-specific variables. Results may vary.

Limitation of Liability

dorimelvia.sbs is not liable for indirect losses or damages arising from use of the website or service, except as required by law.

Indemnification

Users agree to indemnify and hold harmless dorimelvia.sbs against all claims or losses resulting from misuse of the services or site.

Dispute Resolution Process

We encourage prompt communication and will attempt to resolve concerns informally before any formal proceedings.

Arbitration

If a dispute occurs, both parties agree to confidential arbitration in accordance with South African law.

Legal remedies remain available if a resolution cannot be reached.

Online Dispute Resolution

You may request digital mediation for service disputes through approved South African online platforms.

Read Online Dispute Policy

Severability

If any provision of these terms is found invalid, others remain in effect.

Entire Agreement

These terms, alongside referenced policies, comprise the complete agreement between you and dorimelvia.sbs regarding service use.

Governing Law and Jurisdiction

South African law governs all terms and relationships, and local courts hold exclusive jurisdiction.

Termination

We may suspend, restrict, or terminate service if there is suspected misuse, subject to our review process.

Modifications

We reserve the right to update terms or policies as required, with notice posted on dorimelvia.sbs.

How to Get in Touch

Reach our support team for questions about these terms using the contact details below.

Contact Email: content@dorimelvia.sbs

Phone: +27366564584

Address: Willowbridge / Tyger Valley, Cape Town South Africa

Effective Date: February 22, 2026

Version: 1.1